Legal

Privacy Policy

Last updated: May 2026

Who We Are

This Privacy Policy applies to 214 Auto Lab, located at 9310 Lyndon B Johnson Freeway, Frontage Road, Dallas, TX 75243. We operate the website at 214autolab.com.

If you have questions about this policy or how we handle your information, contact us at info@214autolab.com.

Information We Collect

We collect information you provide directly when you submit our estimate request form. This includes:

• Your name
• Email address
• Phone number
• Vehicle information — year, make, model, and color
• Service type requested
• Description of the damage or issue

We do not collect payment information, social security numbers, or any government-issued identification through this website.

How We Use Your Information

Information submitted through the estimate form is used solely to:

• Respond to your estimate request
• Contact you to schedule an assessment or follow up on your inquiry
• Provide you with a written repair estimate

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not add you to any mailing list without your explicit consent.

Third-Party Services

Our website uses the following third-party services that may collect data independently:

• WPForms — processes form submissions. Subject to their own privacy policy at wpforms.com.
• Google Maps — embedded map on our site. Google may set cookies or collect usage data. Subject to Google's privacy policy at policies.google.com.
• Google Fonts — fonts are loaded from Google's servers. Google may log requests. Subject to Google's privacy policy.
• Google Analytics — we use Google Analytics to understand how visitors use this website. Google Analytics collects data such as pages visited, time on site, device type, and general geographic location. This data is aggregated and anonymous — it is not linked to your name or contact information. You can opt out using the Google Analytics Opt-out Browser Add-on. Subject to Google's privacy policy at policies.google.com.
• Cloudflare — Font Awesome icons are loaded via Cloudflare's CDN. Subject to Cloudflare's privacy policy at cloudflare.com.

We do not currently use Google Analytics or any third-party advertising or tracking pixels on this website.

Cookies

Our website uses minimal cookies necessary for basic site functionality. We use Google Analytics which sets cookies to track site usage. These cookies collect anonymous, aggregated data and do not identify you personally. We do not use advertising cookies or behavioral profiling cookies.

WordPress, our website platform, may set a small number of functional cookies. These do not collect personally identifiable information and expire when you close your browser.

You can disable cookies in your browser settings at any time. Doing so will not affect your ability to view or use this website.

Data Retention

Form submissions are retained in our email inbox and website database for as long as necessary to fulfill your service request or respond to your inquiry. If you would like your information removed, contact us at info@214autolab.com and we will delete it within 30 days.

Data Security

We take reasonable precautions to protect the information you submit. Our website uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

We do not store credit card or payment information on our servers.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, contact us at info@214autolab.com. We will respond within 30 days.

Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

We will not make changes that materially reduce your privacy rights without providing reasonable notice.